About the Internet Archive: The Internet Archive is a non-profit with the mission to provide universal access to all knowledge -- the books, Web pages, audio, television and software of our shared human culture. Our 150 engineers, librarians, and team members have built one of the Top 250 Websites in the world, https://archive.org/. Internet Archive also has the oldest and largest publicly-accessible web archive in the world (700 billion URLs and counting) and works with hundreds of national and international libraries, archives, museums, universities, non-profits, and others to help build a globally-curated, born-digital, collections of web materials.
Location: San Francisco, CA or remote
Reports To: Director, Web Archiving & Data Services
Job Summary: This position serves as the primary contact for the onboarding, invoicing, and partner account management of Archive-It, which is Internet Archive’s fast-growing subscription web archiving service used by over 500 institutions for long-term preservation and access to web collections. This position also supports other invoicing, reporting, and administrative needs for the overall Web Archiving & Data Services team. The Partner Coordinator will work with the Director, Program Managers, and program staff to handle new user institutional onboarding, contracts and invoicing/renewals, general support and inquiries, and maintain the group’s CRM and related systems and reports. The role will also contribute to special projects such as research, community and collecting support, and documentation. The role is a crucial point of contact with new and existing partners using Archive-It and Internet Archive paid web services and works broadly across teams in a variety of operational and project duties vital to ensuring a successful service experience for users.
Essential Job Duties:
Qualifications & Skills:
Benefits & Perks:
The Internet Archive provides a comprehensive benefits package including; PTO, paid holidays, medical, dental, vision, FSA, commuter, STD, LTD, 403B/Roth accounts and Friday lunches at IA HQ.
Internet Archive is an Equal Opportunity Employer M/F/D/V/L/G/B/T and will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance.