Internet Archive

Software Engineering Manager and Architect

Engineering - San Francisco, CA - Full Time

We are looking for a "hands-on" Software Engineering Manager and Architect to lead our infrastructure engineering team in the design and implementation of modern alternatives to our legacy infrastructure. The ideal candidate will be looking to take on a "lead-engineer and architect" role and have demonstrated experience in both revamping and maintaining the reliability, performance, and security of internal and publicly facing infrastructure.  This position requires a passion for software engineering and strong knowledge of computing concepts such as massive scalability, fault tolerance, self-healing, network protocols, distributed compute architectures, composite system performance, reliability, and security.

Responsibilities & Duties: 

  • Manage, contribute to, and mentor the technical team responsible for monitoring, maintaining, and restoring the health of all Internet Archive networks and online services.
  • Manage all publicly-facing services, the storage and compute cluster, as well as key internal services related to crawling, indexing, and access to archived web content.
  • Ensure service continuity and performance. 
  • Maintain and expand monitoring and reporting systems to communicate current and historical activity for multiple publicly facing services. 
  • Understand existing backend tools for specific Internet Archive services and lead the team through refactoring and refinements, ensuring robust and lasting solutions are implemented.
  • Serve as the lead architect to define and implement a viable and effective architectural strategy (including many application architectures and technologies).
  • Plan and coordinate the transition of new software systems and service applications from a development into a production footing.
  • Establish procedures and policy that will ensure sustainable deployment, monitoring, upgrade and expansion of services.
  • Help the team shift away from tactical operations issues and toward strategic feature development.
  • Assign, support, recruit, hire, schedule, and fire staff as needed to sustain operational objectives and efficiency.
  • Recommend the purchase of equipment needed to sustain responsive services and cost-effective operations.

Qualifications & Skills:

  • Minimum of 10 years of professional software development experience and 5 years management or technical leadership experience with backend development teams
  • Experience managing and evolving large server clusters (on-site, in-cloud, or ideally both).
  • Ability to document and share critical knowledge with others 
  • "Customer Service" mentality - advocate for the end user experience of web-delivered services
  • Fluency in Linux system administration
  • Passion for automation, data-driven decision making, information reporting and staying current with industry trends
  • Experience with Kubernetes  (or similar)
  • Excellent oral/written communication and documentation skills
  • Demonstrated ability to “manage upward”

Reporting Structure: This position reports to the Director of Engineering and works closely with the Head Librarian and Founder.

The Internet Archive has over 35PB of unique digital information... all managed with bespoke infrastructure of content and storage management software across cluster of over 700 VMs on over 600 "bare-metal" hosts in our 2 internally-owned and operated data centers. 

Benefits & Perks:

The Internet Archive provides a comprehensive benefits package including; PTO, paid holidays, medical, dental, vision, FSA, commuter, STD, LTD, 403B/Roth accounts and Friday lunches at IA HQ.

Internet Archive is an Equal Opportunity Employer M/F/D/V/L/G/B/T and will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance.


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