Internet Archive

Digitization Manager

Books - Washington DC, DC - Full Time

The Digitization Manager manages the business and staffing of professional, high-quality scanning center(s) and works with developers on deploying new scanning technologies. The perfect candidate is someone with a lot of energy, a positive attitude, is mission-driven, has a passion for making information available, has an ability to work under pressure, and is someone who is just an overall great human being.

RESPONSIBILITIES AND DUTIES

Management & Administration:

  • Oversee digitization workflows of all items sent to digitization centers, ensuring that digitization is completed in a timely manner and that weekly status updates are reported to Library Partners.
  • Hire, retain and manage digitization staff and provide support, coaching and performance feedback so that staff has the training and equipment necessary to achieve their goals.
  • Coordinate remote Quality Assurance procedures to include maintaining QA tracking workflows and tracking and reporting on the organization’s quality performance.
  • Collaborate with fellow, remote Digitization Managers to set goals for the group and execute special projects, as well as meet weekly to address operation, partner, and engineering issues.
  • Monitor and respond to request for proposal and request for quotation solicitations from FEDLINK and other various government agencies.
  • Ensure standard procedures are followed to meet digitization requirements within the digitization centers for the Federal Agencies Digital Guidelines Initiative.
  • Manage donation projects and coordinate packing, shipping and receiving large scale book and media donations to IA's warehouse in Richmond, CA.
  • Other duties as assigned.

Business Development:

  • Attend various conferences locally and nationally as a spokesperson and ambassador for Internet Archive.
  • Develop and maintain relationships with library partners, including representing Internet Archive at library functions as appropriate, responding to partner inquiries, giving tours, and providing advice and guidance to partners wanting to begin new projects.
  • Find and develop new Library Partners for digitization and other Internet Archive-related projects to ensure a steady flow of work for the staff.

Technical Skills:

  • Work closely with the Engineering team to test new digitization hardware and software, including reporting issues, user testing and feedback, and suggestions to optimize quality and efficiency.
  • Maintain the digitization equipment, including routine maintenance and calibration of cameras and upgrading software components when appropriate.

QUALIFICATIONS

  • Knowledgeable about cameras and digitization workflows, particularly book or audio formats.
  • Detail-oriented person with project management experience and excellent follow-through.
  • Experience managing staff and creating a friendly, respectful and productive work environment.
  • Excellent communication skills and experience in building relationships with clients and other vendors to provide a high level of service.
  • Tech-savvy person who is comfortable with both hardware and software; knowledge of coding is not needed, though comfort in a command-line environment is preferred.
  • Experience working with software engineers or development teams.
  • Ability to quickly troubleshoot hardware and software issues to reduce any downtime in production.
  • Track record of success in creating and streamlining processes and implementing quality improvements.
  • Flexibility and willingness to take on new projects that may be outside the scope of regular duties.
  • Commitment to the greater good and to doing work that has a long-term benefit on society.
  • MLIS degree or equivalent library experience preferred.
  • Nonprofit experience preferred but not required.

Internet Archive is an Equal Opportunity Employer M/F/D/V/L/G/B/T and will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance.

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