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Digitization Manager

The Digitization Manager supervises the business and staffing of two professional, high-quality digitization centers in Washington, DC and Beltsville, Maryland. The perfect candidate is someone with a background in cultural heritage digitization, with an energetic and positive attitude. This role is perfect for an individual who is mission-driven, has a passion for making information freely available, coupled with the ability to meet quality standards and contract deadlines. Lastly, and importantly, someone who is just an overall great human being!


Management & Administration:

  • Oversee digitization workflows of all material received, ensuring that work is completed in a timely manner and that weekly status updates are reported to Library Partners.
  • Hire, retain and manage digitization staff and provide support, coaching and performance feedback so that staff has the training and equipment necessary to achieve their goals.
  • Coordinate remote Quality Assurance procedures which include maintaining QA tracking workflows, and reporting on the organization’s quality performance.
  • Collaborate with fellow Digitization Managers to set goals for the international group and execute special projects to address operational, partner, and engineering issues.
  • Work closely with the Engineering team to test new digitization hardware and software, including reporting issues, user testing and feedback, to optimize quality and efficiency.
  • Monitor and respond to request for proposal and request for quotation solicitations from FEDLINK and other federal agencies.
  • Ensure standard procedures are followed to meet digitization requirements within the digitization centers for the Federal Agencies Digital Guidelines Initiative.
  • Manage donation projects and coordinate packing, shipping and receiving large scale book and media donations to Internet Archive's Physical Archive locations.
  • Other duties as assigned.

Business Development:

  • Attend various conferences and events regionally as a spokesperson and ambassador for Internet Archive.
  • Develop and maintain relationships with library partners, including representing Internet Archive at library functions as appropriate, responding to partner inquiries, giving tours, and providing advice and guidance to partners wanting to begin new projects.
  • Find and develop new Library Partners for digitization and other Internet Archive-related projects to ensure a steady flow of work for the centres.

Technical Skills:

  • Experience and confidence in operating and maintaining digitization hardware, cameras and computers, including routine maintenance and calibration of cameras and upgrading software components when appropriate.
  • Ability to quickly troubleshoot hardware and software issues to maintain production goals.
  • Proficiency in designing and executing digitization workflows, particularly book or audio formats.
  • Tech-savvy person who is comfortable with both hardware and software; knowledge of coding is not needed, though comfort in a command-line environment is preferred.


  • Detail-oriented person with project management experience and excellent follow-through.
  • Expertise in managing staff and creating a friendly, respectful and productive work environment.
  • Excellent communication skills and experience in building relationships with clients and other vendors to provide a high level of service.
  • Practical experience working with software engineers or development teams.
  • Track record of success in creating and streamlining processes and implementing quality improvements.
  • Flexibility and willingness to take on new projects that may be outside the scope of regular duties.
  • Commitment to the greater good and to doing work that has a long-term benefit for society. Nonprofit experience is attractive but not required.
  • Educational or professional background in Archival Studies, Library and Information Studies or related field.
  • Minimum of 3 years working in the digitization field, in a supervisory capacity.

Internet Archive is an Equal Opportunity Employer M/F/D/V/L/G/B/T and will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance

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